In the proposed Educational Psychology model, the student is at the centre of the educational process, guided however by a new figure known as theTelematic Professor-Tutor, who represents a guide as well as a constant presence during your Learning Process.

The Tutor works in close contact with you and his or her activities are aimed at creating a collaborative and helpful context for your path of study and professional growth.

The long distance Tutoring activities can be carried out in two ways:

- in a synchronic manner;
- in a diachronic manner

The On Line Tutoring or Long distance Tutoring is organized into classes of students, with an advanced agenda system that is able to recognize each individual. The Agenda is the instrument used by both the Tutor and the student in order to fix appointments as well as on line and “face to face” meetings. Using the course agenda as a basis, you can also manage your own personal agenda.

1.3.1. Long distance synchronic Tutoring

You can have a dialogue with your Tutor in real time (Synchronic Tutoring) by using the telephone, the chat room, the video-chat room, video and audio-conference systems activated in the Didactic Cyberspace.

The telephone is traditionally considered by the students to be the most direct and simple means of communication with the Tutor. Also the Tutors maintain that conversing via telephone is still valid for carrying out their role as guide and for supporting the learning process.

The audio and video-conference systems facilitate collaborative learning processes and are therefore well-suited to exercises and group work at a distance.

You can carry out this activity on an individual basis as well through the chat rooms and video-chat rooms that enable you to have a dialogue with the Tutors and with the other students in real time, thus creating true virtual encounters.

1.3.2 Diachronic long distance Tutoring

When communication in real time is not necessary, you can activate a Diachronic Tutoring Session through tools such as e mail and discussion forums on the Internet.

Email allows a rapid exchange of information, documents and materials at a distance.

The discussion forums, related to the topics of a given teaching subject, allow you to extend the dialogue and activate a collaborative learning process. This approach is different compared to the audio and video-conference systems, which rely on oral communication. Here the focus is on writing, which gives you the chance to reflect and organize your thoughts regarding the discussion topic and study activity that you are engaged in.

1.3.3 Face-to-face Tutoring

In Traditional Tutoring, the interaction with the tutor is direct, through individual or group meetings at the main site or at University Technological Centres. These involve seminars and moments of discussion.

They are important occasions where you can benefit from your tutors’ elucidations and more detailed information on subjects that have been previously explained and perhaps were not understood during the long distance tutoring sessions.

The Tutor, during these “face to face” meetings, can discover the depth and breadth of your knowledge and identify eventual problems and weak points in your learning. This is all in the interest of making sure you are on the right study path.