Global MBA (Anno Accademico 2021/2022) - Global MBA (with London School of Business and Finance)

Systems and Operations Management

Lezione n. 1: Directing the Operation Context of Operations Management Key System Applications for the Digital Age Organisational Competitiveness Strategic Direction Transformation Processes What Is Operations Strategy?
Lezione n. 2: Competitive Advantage Versus Necessary Cost Factors That Influence Process Design Inventory Management and How Much to Hold What Is Capacity Management? Managing Layout & Flow Outsourcing Supply Chain Configuration & Factors Influencing Its design The Bullwhip Effect
Lezione n. 3: IT Systems and Systems Operations Management Demonstrate the Importance of Planning and Controlling Quality Enterprise Resource Planning Materials Requirement Planning (MRP) Supply Chain Improvement and the SCOR Model Lean Synchronisation and Supply Chain Management Logistics Management in the Supply Chain What Is Quality?
Lezione n. 4: Effectiveness of Operational Decisions Theory of Constraints Optimised Production Technology (OPT) Decision Management Systems Kaizen DMAIC Six Sigma Total Quality Management ISO 9000
Lezione n. 5: Functionality of Organisations Organisational Structure Emerging Organisational Designs Predictive Analytics Achieving Operational Excellence and Customer Intimacy Managing Knowledge